Once you've logged into this School IT Support website, you should see a link on the left that says "SR ICT Support Forums" but some people have complained that when they click on it, it keeps telling them they need to sign in first. This is not normal and is related to security levels usually in Internet Explorer. There are two ways to fix it, but this is probably the easiest way...

In Internet Explorer, run these steps:

• Open the Tools Menu
• Select Internet Options
• Click on the Security tab
• Click on Trusted Sites
• Click the Sites button
• Copy and paste this url into the box - http://sts.sydneyr.det.nsw.edu.au
• Remove the tick from Require Server Verification
• Click the Add button
• Click the Close button
• Click OK to close Internet Options
• Close your browser and reopen it
• Go here: http://sts.sydneyr.det.nsw.edu.au and sign on
• Click SR ICT Support Forums

Hey presto.